Introduction

This Privacy Policy describes how we collect, use and protect your personal information when you visit our website Vivreco located at https://pro.vivrecosystems.com (hereinafter 'the Site'). We are committed to protecting the confidentiality of your personal data and to processing them in accordance with applicable laws and regulations, in particular the General Data Protection Regulation (GDPR).
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use the Site.

Data collected

We collect different types of personal data when you interact with the Site, including:

• Identification data: such as your name, first name, email address, phone number, etc.
• Browsing data: such as your IP address, browser type, pages visited, duration of the visit, etc.
• Account data: such as your login ID, password, order history or interactions with the Site.

This data may be collected directly from you (for example, via forms) or automatically via technologies such as cookies.

Data usage

The personal data collected on the Site is used for the following purposes:

• Management of your user account: including the creation, maintenance and security of your account.
• Provision of services offered on the Site: sending notifications, responding to your requests, etc.
• Improvement of the user experience: analysis of the use of the Site to optimize services and personalize content.
• Compliance with legal obligations: retention of data to comply with legal or regulatory obligations.

Data sharing

We do not share, sell or transfer your personal data to any partner, service provider or third party. Your information remains strictly confidential and is used only for the purposes described in this Privacy Policy.

Only legal obligations, such as a request from public authorities or a judicial procedure, may compel us to disclose your personal data.

Cookies and similar technologies

The Site uses cookies and other tracking technologies to collect data about your browsing. Cookies help improve your experience by remembering your preferences and providing personalized content.

You can configure your browser to refuse cookies or be alerted when a cookie is sent. However, some cookies are necessary for the proper functioning of the Site and disabling them may affect your experience.

For more details on our use of cookies, please refer to our Cookie Policy.

Data security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure or alteration. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

• Right of access: You can request access to the personal data we hold about you.
• Right to rectification: You can request the correction of any information inaccurate or incomplete.
• Right to erasure: You can request the deletion of your personal data in certain cases, for example when the data are no longer necessary for the purposes for which they were collected.
• Right to object: You can object to the processing of your personal data for legitimate reasons, or withdraw your consent at any time when requested.
• Right to portability: You can request the transmission of your data personal to another controller, in a structured and machine-readable format.

To exercise your rights, please contact us at the address indicated in the Contact section.

Data retention

We keep your personal data only for the time necessary for the purposes for which they were collected, or to comply with legal obligations. After this period, your data will be deleted or anonymized.

Changes to the privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an update of the effective date. We encourage you to check regularly this page to stay informed of any changes.

Contact

For any question or request regarding this Privacy Policy or your personal data, please contact us at the following address:

• Email: contact@vivreco.fr
• Postal address: 4 Chemin de la Poterie, JEANMÉNIL 88700, France